Privacy policy

Welcome to Keriavo. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website and services.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full name
  • Email address
  • Billing information
  • Order details
  • Device and browser information
  • IP address
  • Communication messages submitted through forms or email

We only collect information necessary to provide our services and improve your experience.

2. How We Use Your Information

We use your information to:

  • Process and manage orders
  • Provide customer support
  • Deliver logo design and branding services
  • Improve website functionality and user experience
  • Send important updates regarding your order
  • Prevent fraudulent or unauthorized activity

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment providers. We do not store your complete payment card details on our servers.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance browsing experience

You may disable cookies through your browser settings if preferred.

5. Third-Party Services

We may use trusted third-party tools and services including:

  • Payment processors
  • Analytics providers
  • Email communication platforms
  • Shopify services

These providers only access information necessary to perform their services.

6. Data Protection

We implement appropriate security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no online system can guarantee complete security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your information
  • Object to certain uses of your data

To make a request, please contact us directly.

8. Retention of Information

We retain customer information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 support@keriavo.com

🌐 Keriavo.com